we are committed to protecting your personal information and being transparent about what information we hold about you. This Privacy Notice outlines what personal information we collect about you, how we collect it, and how it is used and stored.

Information We Collect

When you create an account, we’ll store and process the following data about you:

·       Contact information (full name, address, email, telephone/mobile numbers) you provide creating an account

 

If you believe that any information we are holding is incorrect or incomplete, please contact us as soon as possible and we will promptly correct any information.

 

Lawful Basis for Processing Personal Data

There are three bases under which we may process your data:

 

Contract

When you sign up to our app, you are entering into a contract with DeepStone Ltd. To perform this contract, we need to process and store your data. For example, we may need to contact you by email if we have a query regarding your use of our app.

 

Legitimate Interests

At times we process your personal data for purposes that are in our legitimate business interests. We use our legitimate business interest as the legal basis for newsletters sent via email. You will be given an opportunity to opt in to receiving emails when you first create an account with us.

 

Consent

For any situations where the two bases above are not appropriate, we will ask for your consent to share personal information.

 

What we do with the information we gather

Your data may be used for:

·       Communicating for the use of the App, for example support.

 

Confidentiality

We are committed to ensuring that your information is secure. We therefore ensure that:

·       Electronic information stored on our system is password protected, and passwords are changed regularly.

·       Only employees of DeepStone Ltd have access to your data.

 

Will Your Data be Shared with Anyone?

We will not share your data with anyone who does not need access without your written consent.*

Only the following people/agencies will have access to your data:

·       Employees of DeepStone ltd

·       3rd Party Mailing systems such as “send in blue” managed by Employees of DeepStone Ltd

 

*Only in the extremely rare instance of a legal order, or where with-holding data may pose a serious safety risk, would data ever be shared without your consent.

 

How Long Will Your Data be Retained?

We will store your data for as long as you are using our app. We will delete after 6 months of non activity.

 

If you wish for your data to be removed from our systems, please contact us via email using the details at the end of this policy.

 

 

How we use cookies on our website

Cookies are small text files that are automatically placed onto your device by some websites that you visit. They are widely used to provide website operators with information on how the site is being used.

 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

 

Links to other websites from our own

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

 

 

Your rights to your personal information

You have a right to request a copy of the personal information that we hold about you and to have any inaccuracies in the data corrected. Please use the contact details at the end of this policy if you would like to exercise this right.

 

 

Who is Responsible for Data Protection?

Chris Thompson is responsible for data protection at DeepStone Ltd. DeepStone Ltd is registered with the Information Commissioners Office (ICO). If you have any concerns about how we handle your data, please contact info@deepstone.co.uk If you are not satisfied with our response, then you have the right to raise the matter with the ICO.